Shipping & Returns
You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the “Complete Orders” link under the My Account menu and click the Return Item(s) button. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.
What is your Standard Shipping Method?
If the item(s) are 13 oz or under we ship USPS First Class Mail with tracking. If the package is over 13 oz we ship by USPS Priority Mail. When we ship this way, the shipping is always FREE. If you request a different form of shipment such as overnight or signature required, we will charge you a small upcharge to cover the additional cost.
Do you ship internationally?
Our products are only available for shipment within the United States and Puerto Rico. Due to many problems and cost, we do not ship internationally.